Privacy Policy

Privacy Policy

BSE Aesthetics (Pty) Ltd
Website: bseaesthetics.co.za
Effective Date: 23/04/2026

  1. Introduction

BSE Aesthetics (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make use of our services.

  1. Information We Collect

We may collect the following types of personal information:

2.1 Personal Identification Information

  • Full name
  • Contact number
  • Email address
  • Physical address

2.2 Treatment & Service Information

  • Appointment history
  • Treatment preferences
  • Medical or skin-related information (where relevant and with consent)

2.3 Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies or analytics tools)
  1. How We Collect Information

We collect information when you:

  • Book appointments
  • Complete contact forms
  • Subscribe to newsletters
  • Interact with our website or social media
  • Communicate with us directly
  1. How We Use Your Information

Your information is used to:

  • Provide and manage treatments and services
  • Schedule and confirm appointments
  • Communicate with you regarding bookings or enquiries
  • Improve our website and customer experience
  • Send marketing communications (only with your consent)
  • Comply with legal and regulatory requirements
  1. Sharing of Information

We do not sell your personal information.

We may share your data with:

  • Payment processors
  • Booking system providers
  • IT and website service providers
  • Regulatory authorities if legally required

All third parties are required to handle your information securely and in compliance with applicable laws.

  1. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyse website traffic
  • Remember your preferences

You can disable cookies through your browser settings, although this may affect functionality.

  1. Data Security

We implement appropriate technical and organisational measures to protect your personal information against:

  • Unauthorised access
  • Loss or misuse
  • Alteration or disclosure
  1. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, tax, and regulatory obligations
  1. Your Rights

Under POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator
  1. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

BSE Aesthetics
Email: info@bseaesthetics.co.za
Phone: 0791800926

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.